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Missed Trust Matters? Watch the webinar video here!

Photos of Webinar Panelists
May 1, 2020

Our April 30 webinar on “Trust Matters” is now available for viewing! This first installment of our What Matters Webinar Series featured an expert panel discussing risk and crisis communications best practices. Tune in to discover how water agencies, nonprofits and other organizations are using these to build and maintain reputations as a trusted sources within their communities.

Nearly 100 people logged on live for our Trust Matters webinar to hear from the following communications pros:

We got terrific feedback from our participants as well. Here’s a sample:
“I appreciate all the work being put into accommodating those affected by the COVID-19 pandemic. This panel of speakers demonstrated knowledge and compassion for the community and the environment.” Jhaynehl Fortaleza, California Relay Service-Hamilton Relay
The SCWC team looks forward to seeing everyone again in person to share expert analysis, commentary and collaboration on the state’s evolving water challenges. In the meantime, join us for our May 14 webinar Human Resources Matters: Working and Managing Remotely.
The webinar was the first in SCWC’s new “What Matters” webinar series, designed to provide online exchanges of best practices as water and power utilities, nonprofits, businesses and others grapple with changes to the way we live, work and deliver services.
Trust Matters Webinar Sponsor
  • Upper San Gabriel Valley Municipal Water District
Founding Sponsors
  • Inland Empire Utilities Agency
  • Irvine Ranch Water District
  • Los Angeles County Public Works
  • Los Angeles Department of Water and Power
  • Metropolitan Water District of Southern California
  • Riverside County Flood Control and Water Conservation District
  • West Basin Municipal Water District
Save the date for upcoming webinars:

Thursday, May 14, 10:15 a.m. to 11:15 a.m.
Human Resources Matters: Working and Managing Remotely

Thursday, May 28, 10:15 a.m. to 11:15 a.m.
Money Matters: Infrastructure Financing During the Coronavirus Crisis

Thursday, June 11, 10:15 a.m. to 11:15 a.m.
Customer Care Matters: Rethinking Customer Service During Crisis

The What Matters webinars are an example of how SCWC pursues its responsibility to be the knowledgeable voice for Southern California on water issues. Looking beyond the coronavirus health emergency, the SCWC looks forward to in-person events as well as online events to further discussions to solve the state’s water problems. 

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