Our April 30 webinar on “Trust Matters” is now available for viewing! This first installment of our What Matters Webinar Series featured an expert panel discussing risk and crisis communications best practices. Tune in to discover how water agencies, nonprofits and other organizations are using these to build and maintain reputations as a trusted sources within their communities.
Nearly 100 people logged on live for our Trust Matters webinar to hear from the following communications pros:
- Sue Sims, External Affairs Group Manager, Metropolitan Water District of Southern California (view presentation materials)
- Patty Cortez, Director of Government and Community Affairs, Upper San Gabriel Valley Municipal Water District (view presentation materials)
- Kaylee Weatherly, Public Information Officer, Long Beach Water Department (view presentation materials)
- Lynn Lipinski, President, Majestic Content Los Angeles (view presentation materials)
“I appreciate all the work being put into accommodating those affected by the COVID-19 pandemic. This panel of speakers demonstrated knowledge and compassion for the community and the environment.” Jhaynehl Fortaleza, California Relay Service-Hamilton Relay
- Upper San Gabriel Valley Municipal Water District
- Inland Empire Utilities Agency
- Irvine Ranch Water District
- Los Angeles County Public Works
- Los Angeles Department of Water and Power
- Metropolitan Water District of Southern California
- Riverside County Flood Control and Water Conservation District
- West Basin Municipal Water District
Thursday, May 14, 10:15 a.m. to 11:15 a.m.
Human Resources Matters: Working and Managing Remotely
Thursday, May 28, 10:15 a.m. to 11:15 a.m.
Money Matters: Infrastructure Financing During the Coronavirus Crisis
Thursday, June 11, 10:15 a.m. to 11:15 a.m.
Customer Care Matters: Rethinking Customer Service During Crisis
The What Matters webinars are an example of how SCWC pursues its responsibility to be the knowledgeable voice for Southern California on water issues. Looking beyond the coronavirus health emergency, the SCWC looks forward to in-person events as well as online events to further discussions to solve the state’s water problems.